Library Assistant – Job Description
Statement of Duties
Library Assistants support the daily operations of the library across multiple departments and may be assigned to branch locations as needed. This role involves assisting patrons in locating materials, using library resources, and accessing services in a fast-paced, customer-focused environment. Additional duties may be assigned as required.
Supervision
Works under the general direction and supervision of the Director
Essential Functions
The duties listed below are representative of the work performed in this position. They are not intended to be an exhaustive list, and additional related duties may be assigned.
- Assist patrons with a variety of needs, including computer use, basic technology support, and readers’ advisory services
- Provide general reference assistance and help users locate materials and information
- Answer and direct telephone inquiries in a professional manner
- Perform circulation tasks, including checking materials in and out and placing holds
- Process payments using cash registers and credit card systems
- Operate office equipment, including copiers, scanners, and fax machines
- Shelve and organize library materials to maintain accurate and accessible collections
- Maintain usage statistics and records
- Orient patrons to library services, resources, and policies
- Support the promotion and delivery of library programs and events
Knowledge, Skills, and Abilities
Knowledge of:
- Library policies, procedures, and services
- Computerized circulation systems
- Standard office equipment, including copiers, scanners, and fax machines
Ability to:
- Provide excellent customer service in a public-facing environment
- Assist patrons with personal computers and common software applications
- Communicate clearly and effectively, both verbally and in writing
- Work independently and manage multiple tasks efficiently
- Conduct basic research to meet the needs of diverse library users
- Maintain a professional appearance and positive demeanor
- Adapt to a fast-paced and changing work environment
Other Requirements:
- Valid Alabama Driver’s License
Experience and Training
- High school diploma or equivalent required
- Two (2) years of clerical or customer service experience preferred, ideally in a library or similar setting
Physical Requirements
The physical demands described here are representative of those required to successfully perform the essential functions of this position.
- Frequent standing, walking, sitting, reaching, and use of hands for handling materials and operating equipment
- Occasional climbing, balancing, stooping, and crouching
- Ability to lift and/or move up to 30 pounds
- Sufficient hand-eye coordination to operate computers and office equipment
- Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Additional Information
The Board of Trustees reserves the right to modify, reassign, or combine job duties and responsibilities at any time.
Applications may be picked up at the Prattville Public Library.
